1. Membership Registration and Account Management

1. Members must provide accurate, complete, and up-to-date personal information when registering.
2. Members are responsible for safeguarding their account and password and may not transfer, lend, or share them with others.
3. The Website shall not be liable for any losses caused by improper account or password management by the member.
4. The Website reserves the right to suspend or terminate membership and related services if false information is provided, another person’s identity is misused, or any laws are violated.

2. Reservation and Booking Confirmation

1. The Website provides online accommodation booking services. Room availability and rates are subject to the information displayed on the system.
2. Submission of a booking request does not guarantee a confirmed reservation. A reservation is only confirmed after payment is completed within the specified period and verified by the hotel.
3. If payment is not completed within the required timeframe, the booking may be automatically canceled without further notice.
4. Special requests (such as high floors, specific room numbers, bed types, or views) are subject to availability and cannot be guaranteed.
5. Room rates may vary depending on booking dates, promotional plans, platforms, or campaigns. Price matching or retroactive adjustments are not available.

3. Payment and Refund Policy

1. Accepted payment methods are subject to those displayed on the Website.
2. For bank transfer payments, members must complete the payment according to the booking instructions and provide payment details for verification.
3. Any fees charged by banks, credit card companies, or third-party payment providers shall be borne by the member.
4. Refund processing times depend on the procedures of the bank or payment provider.
5. Members are responsible for any losses or additional fees caused by incorrect account information provided for refunds.

4. Cancellation and Modification Policy

1. Cancellation and modification policies are subject to the terms of each booking plan.
2. Certain promotional, special, or non-refundable bookings may not be canceled, refunded, or modified.
3. Failure to cancel within the specified timeframe may result in cancellation charges according to the booking policy.
4. Changes to check-in dates or room types are subject to room availability and cannot be guaranteed.

5. Check-in and Stay Regulations

1. Guests are required to present valid identification upon check-in.
2. Guests must comply with the number of occupants stated in the reservation. Additional guests may be denied entry or charged extra fees.
3. Smoking is strictly prohibited within the property. Smoking in guest rooms may result in cleaning fees or damage compensation charges.
4. Illegal, dangerous, disruptive, or destructive behavior is strictly prohibited.
5. The hotel reserves the right to refuse check-in or terminate a stay without refund if a guest violates hotel regulations, endangers safety, or disturbs other guests.
6. Guests are responsible for repair or replacement costs for any damage caused to hotel property or facilities.

6. Personal Data Protection

1. Personal data collected by the Website is used solely for membership management, reservation services, payment verification, customer communication, and related services.
2. The Website will protect personal data in accordance with applicable privacy laws and will not disclose such information to unauthorized third parties.
3. Members may request access to, correction of, or deletion of their personal data in accordance with applicable laws.

7. Service Interruption and Disclaimer

1. Services may be temporarily suspended due to system maintenance, updates, or other operational reasons.
2. The Website shall not be liable for losses caused by natural disasters, pandemics, transportation disruptions, third-party payment failures, government actions, or other force majeure events.
3. The Website reserves the right to cancel or modify bookings affected by system errors, incorrect pricing, or other issues beyond the hotel’s control.

8. Violation and Termination of Service

The Website reserves the right to refuse service, cancel reservations, or terminate membership in the following situations:

• Providing false information
• Malicious or duplicate reservations
• Failure to complete payment as required
• Actions affecting hotel operations or other guests’ rights
• Violations of laws or these Terms of Service

9. Amendments to the Terms

The Website reserves the right to modify these Terms of Service at any time. Updated terms will be posted on the Website without separate notice.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of the Republic of China (Taiwan). Any disputes arising from these services shall be subject to the jurisdiction of the Taichung District Court in Taiwan as the court of first instance.