1. Scope of Privacy Policy

This Privacy Policy explains how the Website collects, processes, and protects personal data obtained when you use our services.

This Policy does not apply to linked external websites or to personnel not authorized or managed by the Website.

2. Collection of Personal Data

When you use the Website’s services, we may collect the following information:

• Name
• Phone number
• Email address
• Reservation and accommodation details
• Payment information
• IP address and browsing records
• Other information voluntarily provided by you

The Website may also use cookies to record user preferences in order to improve service quality.

3. Purpose of Data Collection

Personal data collected by the Website may be used for the following purposes:

• Membership management
• Reservation and accommodation services
• Payment and refund verification
• Customer support and communication
• Marketing, promotions, and event notifications
• Website improvement and analysis
• Compliance with legal obligations or government requests

4. Protection of Personal Data

The Website will implement reasonable technical and administrative measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Only authorized personnel may access your personal data, and all such personnel are obligated to maintain confidentiality.

5. Disclosure to Third Parties

The Website will not sell, exchange, rent, or disclose your personal data to third parties, except under the following circumstances:

• With your consent
• When required by law or legal authorities
• When necessary to complete payment, refund, or reservation services
• To protect Website security, other guests’ rights, or prevent illegal activities

6. Use of Cookies

The Website may use cookies to provide better services and improve user experience.

You may disable cookies through your browser settings; however, some Website functions may not operate properly as a result.

7. Access, Correction, and Deletion of Personal Data

In accordance with applicable laws, you may request the following:

• Access or review personal data
• Correct or update personal data
• Suspend collection, processing, or use
• Delete personal data

Requests may be submitted through the Website or the hotel’s contact channels.

8. Data Retention

The Website will retain personal data only for as long as necessary to fulfill the purposes described herein and comply with legal requirements.

9. Amendments to Privacy Policy

The Website reserves the right to modify this Privacy Policy at any time. Updated policies will be posted on the Website without separate notice.